FAQs
Thank you for visiting 0000ART . If your question is not listed below, feel free to contact us at:
📧 0000art.infinitystore@gmail.com
Are my credit card details safe?
Yes, your payment details are completely secure. We use trusted payment gateways such as Paystack and Ozow, which use advanced encryption technology to protect your personal and financial information at all times.
Where are you located?
0000ART is an online store based in Johannesburg, South Africa.
We operate through a warehouse facility to process and dispatch all orders efficiently.
Are your products made with real diamonds?
No, our products are not made with real diamonds.
Most of our items feature AAA-grade cubic zirconia (CZ) stones, which are high-quality simulated diamonds. These stones are widely used in the jewelry industry because of their exceptional shine and durability.
We believe you don’t have to spend excessively to look good. Our mission is to provide stylish, high-quality jewelry at affordable prices so you can look great while being smart with your money.
How long does delivery take?
We offer the following delivery options:
-
The Courier Guy (Home Delivery):
Delivery takes 1–3 business days straight to your door. -
Paxi (Pep Store Delivery):
- 3–5 business days — R99
- 7–9 business days — R65
Where do you deliver?
We deliver nationwide across South Africa.
- The Courier Guy delivers directly to your home address
- Paxi delivers to your nearest Pep store
Please ensure you enter the correct delivery details at checkout.
Will the teeth grills fit my teeth?
Yes, our teeth grills are one size fits all.
Each set includes:
- Easy-to-follow instructions
- Flexible silicone bars for a snug and comfortable fit